Privacy Policy

Welcome to Aquaglide Kayaks Shop (“we”, “us”, or “our”). At kayakdrift.com, we’re as committed to protecting your privacy as we are to crafting quality kayaking equipment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect information that helps us provide you with smooth kayak shopping experience:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information (processed securely through our payment processors), and phone number if provided.
• Transaction Data: Details about purchases you’ve made, including products ordered, payment method, and order history.
• Technical Data: IP address, browser type, device information, and how you interact with our website.
• Communication Data: Records of your communications with our customer service team.

2. How We Use Your Information

We use your information responsibly to keep you smoothly paddling through your shopping journey:

• Process your orders and deliver your kayak gear
• Provide customer support and respond to inquiries
• Improve our website and product offerings
• Send order confirmations and shipping notifications
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We treat your data like valuable cargo—only sharing when necessary:

• Service Providers: We share information with trusted partners who help us operate (payment processors, shipping carriers, IT services).
• Legal Requirements: We may disclose information if required by law or to protect our rights.
• Business Transfers: In case of merger or acquisition, customer information may be transferred.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We secure your data with the same dedication we put into our kayak craftsmanship:

• 256-bit SSL encryption for all transactions
• PCI DSS compliant payment processing
• Regular security system audits
• Fraud detection and prevention measures

While we implement robust security measures, no internet transmission is 100% secure. We encourage you to protect your account credentials.

6. Your Rights

You have rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your data, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies—small data files that help us:

• Remember your preferences
• Analyze website traffic
• Improve your shopping experience

You can control cookies through your browser settings, but some website features may not function properly without them.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy occasionally. The “Last Updated” date at the top will reflect changes. Continued use of our site after changes constitutes acceptance.